If you've missed a call from us, a letter's arrived in the post, an email's sitting in your inbox or we've sent you a text - it's simply because we're now managing your account.
We want to tell you more about how we can support you (thinking about repayment plans and where to go for free, independent advice), and to understand what's going on in your life financially, to be sure that you can repay your balance in the most affordable way.
For extra help understanding some key terms which could be used in relation to your account, you may find StepChange’s 'Glossary' a useful read. Take a look through by clicking here
Read about some of our customers, and how we have helped them improve their financial circumstances.
Your financial health is almost as important as your physical health. Here are some simple steps to check and maintain your financial health.
We know being in financial difficulty can be stressful. But there are a number of organisations that can give you free advice.