We are continuing to monitor all developments and initiatives of the Health and Safety Executive and Government closely.
Our agents and support staff are now working remotely to protect their safety and ensure correct preventative measures. To help us continue to support your account, we ask that you keep us updated of any changes to your current financial position.
Important: should you experience any delays in service due to an increased volume of calls, please email us at firstname.lastname@example.org or click here to access the customer web portal.
Payment Methods; Your Options
If you normally make your payments via Pay Point, Cheque and / or Postal Order, here are some alternative ways for you to pay:
Register and manage your account online via our Customer Web Portal, and pay in your own time, choosing an amount that suits you
Pay by debit or credit card. This is quick and easy, and allows for one-off, affordable payments
You can also set up an ongoing direct debit for peace of mind and consistency. All you will need is your bank account number and sort code.