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We use Cookies to make our site work and give you the best online experience possible. This includes personalising content, and analysis of traffic to improve site performance.  Find out more about cookies. Please view our privacy policy.


Analytics cookies

We’d like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone.

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get in touch 

call us on 0333 999 7200*

email us at customers@capquest.co.uk

Please remember to include your account reference number when you're emailing the team.

Changes to the way we're managing our post...

Having implemented extra safety precautions across the operation (including the move to home working for our staff) we are in fact still able to regularly manage all post and correspond with customers as usual. Please ensure that your full name, post code and account number(s) are included within your email. Please also note that when processing Cheques and post as normal, there may be delays with the actual processing of Cheques. With this in mind we encourage customers to use alternative payment methods where possible; full details of which can be found here: https://portal.capquest.co.uk/cardpayment

*All calls are recorded for training & quality purposes.

request a call back

If you are a Capquest customer and have your reference number then you can use our automated callback facility to schedule a call at a time and date that is convenient for you.

As part of our service we use Caller ID, so you will always know if we've tried to contact you by phone. For more information take a look at the FAQ, 'why have you been contacted by us', which includes the list of numbers we use. 

request a callback

career contact

We understand that our people are fundamental to our business, and we are committed to recruiting talented individuals who share our values.

If you are interested in starting or developing a career in the financial services sector, or would like to know more about working with us and how to apply for a position, please view our careers section

We appreciate your feedback. Drop us an email with your comments - customers@capquest.co.uk

Call us:

0333 999 7200*

(03 calls are charged at standard geographic rates)

opening hours:

monday to thursday
8:30am - 8pm

friday
8:30am - 6pm

saturday 
9am - 1pm

sunday and public holidays
closed