It’s really important that we’re aware of any recent changes to your personal or financial circumstances, which may affect your ability to repay your balance. Please read the communication we’ve sent you, or call us back if we’ve tried to reach you by phone.
Remember, you don't have to speak with the team directly. You can access your account online, 24/7, in your own time. Click here to get started.
Koyo Customer Update: 14th July 2023
Capquest has been appointed to service Koyo Loans, on behalf of Koyo Finance 1 Ltd. On 3rd July 2023, Koyo emailed its customers with an update about their loan - letting them know that as of 14th July, Capquest will now be managing the accounts, and that each customer will receive a 'Notice of Assignment' letter in the post. Click here to view our frequently asked questions about Koyo Loans.