Capquest Investments Limited regularly checks all of the accounts we manage for overpayments and/or balance adjustments. If a refund (credit balance) is indentified, we proactively reach out to make sure we can process that refund back to the correct account holder.
If you've been contacted about a refund, please call the team on 0333 999 8000 between 9am and 5pm on Monday to Friday.
ways to pay
reduce your balance by direct debit, continuous card payment, standing order, or with a one-off payment
make a payment online