ways to pay

We’ve made it easy for you to manage your account and make payments in the way that’s best for you.

pay online

The quickest and easiest way is to pay online. We accept MasterCard, Visa, debit and credit cards. You will need your surname and account reference number which you will find on any recent communication from us.

Please be aware that if you pay by credit card you may be charged a handling fee and interest by your card provider.

pay by post

You can send us a cheque payable to Capquest Debt Recovery Limited to:

Capquest Group
Templer Avenue
Farnborough Business Park
Farnborough
Hampshire
GU14 6FE

Please clearly write your Capquest account reference number (you can find this on any communication from us) on the reverse of your payment.

Please DO NOT send cash by post.

pay by phone

You can make a payment by calling us on 0333 999 7200*.  Outside of the opening hours (listed to the right), you can still make a payment via our automated system. 

make a payment online

arranging a payment plan online

We’ve made it easier for you to manage your own account, so that you can get yourself back on the road to financial health. Our customer portal allows you to manage your account, easily see how much is left to pay, make a single payment and set up a payment plan, as well as a number of other helpful features.

You can register for an account or login.

call us

You can arrange a payment plan by calling us on 0333 999 7200* during the opening hours (listed to the right). Please have your bank details ready and we can help guide you through the process.

*All calls are recorded for training & quality purposes.

 

 

 

setup a payment plan online

internet banking or standing order payments

Please call us on 0333 999 7200* and we can provide the sort code and account number relevant to your account

international payments

If you are outside of the United Kingdom and want to make a payment then please call us on +44 1252 576 421** during our opening times in the UK (listed to the right) or alternatively email us at customers@capquest.co.uk

Please have your account reference number to hand when contacting us.

setting up a payment arrangement

Our highly trained customer service teams can help meet everyone’s individual needs. We're committed to working with you to agree a manageable plan to repay your account.

You may also be able to set up a payment arrangement online. Register for our customer portal.

setup a payment plan online

make a single payment

pay online The quickest and easiest way is to pay online. We accept MasterCard, Visa, debit and credit cards. You will need your surname and account reference number which you will find on any recent communication from us. Please be aware that if you pay by credit card you may be charged a handling fee and interest by your card provider. pay by post You can send us a cheque payable to Capquest Debt Recovery Limited to: Capquest GroupTempler AvenueFarnborough Business ParkFarnboroughHampshireGU14 6FE Please clearly write your Capquest account reference number (you can find this on any communication from us) on the reverse of your payment. Please DO NOT send cash by post. pay by phone You can make a payment by calling us on 0333 999 7200*.  Outside of the opening hours (listed to the right), you can still make a payment via our automated system. 

make a payment online

setup a payment plan

arranging a payment plan online We’ve made it easier for you to manage your own account, so that you can get yourself back on the road to financial health. Our customer portal allows you to manage your account, easily see how much is left to pay, make a single payment and set up a payment plan, as well as a number of other helpful features. You can register for an account or login. call us You can arrange a payment plan by calling us on 0333 999 7200* during the opening hours (listed to the right). Please have your bank details ready and we can help guide you through the process. *All calls are recorded for training & quality purposes.      

setup a payment plan online

other ways to pay

internet banking or standing order payments Please call us on 0333 999 7200* and we can provide the sort code and account number relevant to your account international payments If you are outside of the United Kingdom and want to make a payment then please call us on +44 1252 576 421** during our opening times in the UK (listed to the right) or alternatively email us at customers@capquest.co.uk Please have your account reference number to hand when contacting us. setting up a payment arrangement Our highly trained customer service teams can help meet everyone’s individual needs. We're committed to working with you to agree a manageable plan to repay your account. You may also be able to set up a payment arrangement online. Register for our customer portal.

setup a payment plan online

call us:

0333 999 7200*

(03 calls are charged at standard geographic rates)

opening hours
(excluding bank holidays):

monday to thursday
8.00am - 8.00pm

friday
8.00am - 7.00pm

saturday
9.00am - 1.00pm

sunday and public holidays
closed