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terms and conditions

Please read these carefully before using the website.

Terms of Use

Information about Us

www.capquest.co.uk is a site operated by Capquest Group Limited (registered in England and Wales with company number 04936030, with its registered office at: Belvedere, 12 Booth Street, Manchester, M2 4AW) and its subsidiaries, Capquest Debt Recovery Limited, Capquest Investments Limited, Capquest Mortgage Servicing Limited and Capquest Asset Management Limited (together referred to as “We”, “Us” and “Our”). Capquest Debt Recovery Limited and Capquest Mortgage Servicing Limited are regulated by the Financial Conduct Authority (“FCA”).

These Terms of Use explain how you may make use of our website www.capquest.co.uk ("Website") whether as a guest or a registered user. Use includes accessing, browsing, or registering to use our Website.

By using our Website, you confirm that you accept these Terms of Use and that you agree to comply with them.

If you do not agree to these Terms of Use, you must not use our Website.

Changes to these Terms of Use

We may revise these Terms of Use at any time without notice by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Secure Access

Access to the Secure Area of our Website will require you to log in. Subsequent access will be subject to a pre-authorised login name and sign-in procedure where you will be required to submit a password that is exclusive to you. All login details are granted and may be withdrawn at Capquest’s sole discretion. These details are exclusive to you, are non-transferable and must be treated by you as strictly confidential at all times.

We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website is unavailable at any time for any period.

Intellectual Property

The copyright in the Website and all materials contained in it is owned, or licensed by Capquest. The Website, as a whole, or in part, may not be reproduced without Our express prior written consent.

All names, trademarks, service marks, symbols, slogans, and logos appearing on this Website are proprietary to Capquest or Our licensors. Use or misuse of these trademarks is expressly prohibited.

You agree not to, nor assist any third party to, copy, distribute, transmit, publish or display materials on the Website, whether in electronic or hard copy form, without our express prior written permission. Removing or altering any copyright notice or any other proprietary notice on any Website materials is strictly prohibited.

You must not use any part of the content on the Website for commercial purposes without obtaining a licence to do so from Us or Our licensors.

Although We make reasonable efforts to update the information on the Website, We make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up-to-date.

Other applicable terms

These Terms of Use refer to the following additional terms, which also apply to your use of our Website:

  • Our Privacy Notice, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Cookie Policy, which sets out information about the cookies on our site

 

Accessing our site

Our Website is made available free of charge.

We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our Website.

You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

No reliance on information

The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Third Party Links and Resources in our Website

Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Limitation of our liability

To the extent permitted by law, We exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, Our Website; or
  • Use of or reliance on any content displayed on our Website.

We only provide the Website for domestic and private use. You agree not to use the Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Viruses

We do not guarantee that our Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software.

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

Applicable Law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Trademarks

Capquest is a Community registered trademarks of Capquest Group Limited

Contact us

To contact us, please call us on 0333 999 7262* or email datacontroller@capquest.co.uk.

Thank you for visiting our site.

 

 

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