News and insights from the team at Capquest.

Our new customer web portal is now live

05 Oct 2016 11:00

At Capquest we are always looking for ways to make it easier for you to manage your account. With this in mind we are pleased to announce that our new customer web portal is now live.

Capquest receives full FCA Authorisation

19 Aug 2016 12:00

Capquest Debt Recovery Limited has received its full Financial Conduct Authority (FCA) authorisation.

Debt management companies: What happens next?

09 Aug 2016 00:00

Many of our customers choose to establish repayment plans with us via a debt management company (DMC). Some DMCs are commercial operators who will charge you for their services, while others including StepChange, PayPlan and Christians Against Poverty are funded by contributions from creditors, and are free to the customer.

Tackling the underlying causes of unmanageable debt

08 Jan 2016 09:00

A recent survey revealed most borrowers default on debt repayments through no fault of their own. The top two reasons for default were identified as...

When free really does mean free

02 Oct 2015 11:00

We always look to help our customers find solutions which are based on their own individual circumstances. We recognise that sometimes you might not feel able or comfortable talking to us directly about your account and wider finances and instead prefer to seek independent advice and support.

Customer identification

31 Aug 2014 11:00

One issue we are very aware of at Capquest is making sure we correctly identify customers when we need to contact them.

Our new customer portal

08 Aug 2014 11:00

We’ve made it easier for you to manage your own account, so that you can get yourself back on the road to financial health.

Why your credit rating is important

13 Jun 2014 11:00

At Capquest we understand that looking after your credit rating is essential in maintaining your financial health.

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why we've contacted you

We've contacted you because we are now responsible for an overdue account that may be linked to you.

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To stay financially healthy you need to know where to find help and support in managing your money.

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why you should contact us

By working together we can find the right outcome for you to get back on the road to financial recovery.

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