Who is CapQuest and what do we do?
I thought my debt was with someone else; why are CapQuest contacting me?
Why have I received a letter saying CapQuest now owns my debt?
I have been contacted by CapQuest. What do I do next?
How can I pay?
When can I contact CapQuest?
I’m in financial difficulty; can I pay in instalments?
What if I am not the person you are looking for?
What if I refuse to pay?
How will this impact my credit rating?
Where do I find the Credit Servces Association (CSA) Code of Practice?
What if I refuse to pay?

Our efforts to collect the debt will continue. Refusal to pay where there is no valid reason, or failure to contact us, could result in an escalation of our collection efforts and may lead to legal enforcement of the debt.

11 March 2010
00:55

Useful Links
General Information:
  • Offices in:
    • Fleet, Hampshire
    Glasgow
    Twickenham, Middlesex
    Cape Town, South Africa

  • Solicitors:
    • England/Wales: HL Legal
    Scotland: Nolans
  • Field Agents:
    • ScotCall Limited
    Opening Hours:
    8.00am - 9.00pm - Monday
    8.00am - 8.00pm - Tuesday to Thursday
    8.00am - 5.00pm - Friday
    9.00am - 2.00pm - First and last Saturday of the month

  • All calls are recorded for quality and training purposes.

  • All numbers are charged at National Call Rates.