Who is CapQuest and what do we do?
I thought my debt was with someone else; why are CapQuest contacting me?
Why have I received a letter saying CapQuest now owns my debt?
I have been contacted by CapQuest. What do I do next?
How can I pay?
When can I contact CapQuest?
I’m in financial difficulty; can I pay in instalments?
What if I am not the person you are looking for?
What if I refuse to pay?
How will this impact my credit rating?
Where do I find the Credit Servces Association (CSA) Code of Practice?
I thought my debt was with someone else; why are CapQuest contacting me?

CapQuest collects debts on behalf of its clients and also buys debts from most of the banks and credit card providers.  Although the original credit agreement or debt may have been with someone else, CapQuest are now legally entitled to recover the debt.

11 March 2010
00:56

Useful Links
General Information:
  • Offices in:
    • Fleet, Hampshire
    Glasgow
    Twickenham, Middlesex
    Cape Town, South Africa

  • Solicitors:
    • England/Wales: HL Legal
    Scotland: Nolans
  • Field Agents:
    • ScotCall Limited
    Opening Hours:
    8.00am - 9.00pm - Monday
    8.00am - 8.00pm - Tuesday to Thursday
    8.00am - 5.00pm - Friday
    9.00am - 2.00pm - First and last Saturday of the month

  • All calls are recorded for quality and training purposes.

  • All numbers are charged at National Call Rates.